Privacy Policy
Egypt Water Store (“EWS,” “we,” “our,” or “the Platform”) is committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, and share your information when you visit or interact with https://egyptwaterstore.com. By using the Platform, you consent to the data practices described in this policy.
We collect information necessary to facilitate professional business inquiries, manage memberships, and optimize the water treatment supply chain:
Personal Information:
Name, professional email address, and phone number.
Professional & Business Details:
Company name, business address, Tax ID (for Suppliers), service categories, and professional certifications.
Financial Data (Paymob):
All membership payments are processed securely via Paymob. EWS does not collect, store, or have access to full credit card numbers or CVV codes. We only receive confirmation of payment status and transaction IDs.
Technical Data:
IP address, browser type, device information, and usage patterns to improve Platform performance.
We use the collected data for the following purposes:
Service Fulfillment:
To process and fulfill membership subscriptions.
RFQ Facilitation:
To facilitate Requests for Quotes (RFQs) between Customers and Suppliers/Consultants. User contact details are shared with Suppliers only when a user explicitly submits an inquiry.
Operational Tracking:
To monitor platform performance and KPI achievement through our internal management systems (e.g., Google Sheets), as managed by the Project Manager (PM).
Security:
To protect against and prevent fraud, circumvention, or unauthorized activities.
Intermediary Sharing:
Your professional contact details are shared with relevant Suppliers or Customers solely to facilitate a specific business inquiry.
Third-Party Providers:
We share data with trusted partners (e.g., Paymob) strictly for payment processing and platform maintenance.
Legal Requirements:
We may disclose information if required by the laws of the Arab Republic of Egypt or to prevent illegal activity.
Business Transfers:
Information may be transferred in the event of a merger or sale of the Platform.
We retain your personal and professional information for as long as your account is active or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements (such as the anti-circumvention and performance tracking clauses).
We implement industry-standard technical and organizational measures to protect your data from loss, theft, or unauthorized access. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
In accordance with the Egyptian Data Protection Law, you have the right to:
- Access, update, or correct your personal information.
- Request the erasure of your data, subject to contractual retention requirements.
- Withdraw consent for data processing at any time.
The Platform uses essential cookies to maintain your session and improve user experience. We currently avoid invasive third-party tracking cookies. You can control cookies through your browser settings.
EWS reserves the right to modify this Privacy Policy at any time. Changes are effective immediately upon being posted on the website. We recommend reviewing this page periodically to stay informed.
For questions regarding this policy or your data rights, please contact us at:
- Email: info@egyptwaterstore.com
- Address: Alexandria, Egypt